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Social Media Management · Toronto

Social Media Management That Turns Followers into Customers

ZimaPeak is a Toronto marketing agency that manages Instagram and Facebook for local businesses: clinics, med spas, gyms and retailers. We plan your content, write the captions, plan your Reels and Stories, answer comments and DMs, and report every month on what brought in enquiries.

  • A monthly content calendar built around your services
  • Community and DM management, so enquiries don't sit unanswered
  • Your best posts can become Meta ads, run by the same team
Loved by 100+ business owners

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Tell us about your business. We'll reply within one business day.

Step 1 of 2

100+

Businesses served

5.0 Rating

100+

Google reviews

1,000 → 6,000

Elba Clinic Instagram followers in 6 months

Social media management

Social media that brings in enquiries, not just likes

Social media management means a team plans, creates, posts and replies on your business's accounts for you. Done well, it keeps your business in front of the people who already follow you, gives new customers a reason to trust you, and turns comments and DMs into bookings.

Most businesses that come to us post in bursts: a busy week of content, then nothing for a month. Others post every day but can't point to a single customer it brought in. The fix is the same for both: a plan built around what your customers ask about, a steady schedule, and someone who answers every comment and message quickly.

We work with Toronto and GTA businesses, and with clinics in Calgary and Vancouver. Because we also run paid campaigns, we look at your social accounts the way an advertiser does: which posts make people visit your profile, tap your booking link or send a message.

What's included

Your social media, handled for you

Monthly content calendar and strategy

Every month we plan what goes out and when: services to feature, seasonal moments, questions your customers ask, and behind-the-scenes posts.

  • Monthly plan and themes
  • Posting schedule
  • Content built around your services

Captions and hashtags

Captions written in your voice, with a clear next step (book, call, send a DM) and hashtags researched for your area and industry.

  • On-brand captions
  • Local and industry hashtags
  • Calls to action in every post

Story and Reel planning

Reels reach people who don't follow you yet; Stories keep you in front of people who do. We plan both: hooks, shot lists, on-screen text and editing.

  • Reel concepts and scripts
  • Story sequences, polls and Q&As
  • Editing and captions

Community and DM management

Comments and messages are often where bookings start. We reply to comments, answer common questions in DMs and pass serious enquiries to you.

  • Comment replies
  • DM answers and lead hand-off
  • Tagged posts and mentions

Monthly growth and engagement reporting

You see what grew, which posts drove profile visits, link taps and messages, and what we're changing next month.

  • Followers, reach and engagement
  • Profile visits, link taps and DMs
  • Plain-English summary

How it works

How we take over your social media

Four steps. You stay in the loop on what's published; we do the work.

  1. 01

    Review

    We look at your profiles, your best and worst posts, and what similar local businesses post, then agree on goals: bookings, enquiries, or brand awareness.

  2. 02

    Plan

    We build your first monthly content calendar and share it with you, with captions and Reel concepts.

  3. 03

    Publish and manage

    We post on schedule, reply to comments and DMs, and pass enquiries to you.

  4. 04

    Report and improve

    Each month you get a report on what worked, and the next calendar leans into it.

Our advantage

How organic social and Meta Ads work together

Organic social builds trust with people who already follow you. Paid social reaches new people on purpose. We also run Facebook and Instagram ads management, so each one makes the other work better.

Your best posts become ads

Organic posts are a cheap way to test ideas. When a post or Reel gets unusually high engagement, we can put ad budget behind it, because we already know people respond to it.

One content shoot, two uses

The same photos and video feed your feed, your Stories and your ads, so you get more out of every piece of content.

Ads send people to a profile worth following

People who click an ad often check your profile before they book. An active, well-run account turns that visit into trust.

One team, one report

No hand-off between a social media freelancer and an ads agency. One team sees what's working on both sides.

Pricing

Social media management plans and pricing

How social media pricing works

Social media management is priced monthly, based on how many platforms we manage, how often we post and how much content needs to be created. Tell us about your accounts and we'll send a content plan and a fixed monthly price within one business day.

Get my free social media quote

All-in-one

Want ads, website and social media together?

Our All-in-One Growth Package combines social media management with Meta Ads, Google Ads, a custom website, content creation and videography, and Pikit, our booking-software partner, for $1,499 per month · cancel anytime. It suits businesses that want one team running everything.

See the growth package

FAQ

Common questions

Do you reply to comments and DMs?

Yes, community management is part of the service. We reply to comments and DMs within one business day, answer common questions, and pass booking requests and serious enquiries to your team; we don't book appointments on your behalf.

Which platforms do you manage?

Instagram and Facebook. For most local businesses, that's where customers are, and it's where paid ads can reuse your best content.

Do you create the photos and videos?

We design graphics, write captions and edit the photos and videos you supply into posts and Reels. On-location shoots by our videography team are part of our All-in-One Growth Package.

Is social media management the same as running Facebook and Instagram ads?

No. Social media management is the organic side: posting, captions, Reels, comments and DMs on your own accounts. Ads are paid campaigns that reach new people with a set budget. Many clients use both, and we run our Meta Ads management service for the paid side.

Will social media management bring in new customers?

It can, but we won't promise a number of followers or bookings. Organic reach depends on your industry, your content and the platforms' algorithms. What we commit to is a consistent, good-quality presence, quick replies to enquiries, and honest monthly reporting on what's bringing people to you. If you need new customers quickly, paid ads usually work faster.

Client reviews

What our clients say

Real feedback from business owners we've helped with websites, Google Ads, and Meta campaigns.

5.0

100+ verified Google reviews

“Working with this marketing team has been a game-changer for our business. They bring fresh perspectives and innovative strategies that have significantly boosted our brand awareness and customer engagement.”

Ali Abyari

Marketing Director, Arasp Agency

Google Review
“Matt and his team helped me grow my business beyond my wildest dreams! I really appreciate how they’re always there to help, whether it’s 9 AM or 11 PM. When I needed assistance with marketing, my website, and content management, I found the best with Zimapeak. I highly recommend them!”

Juan Wood

VP of Marketing, Ring Solutions

Google Review
“Choosing zimapeak for marketing service was one of the best decisions I made for my business. Their tailored strategies and personalized approach have helped my gym attract more leads and convert them into loyal customers.”

Zohreh Bakhshi

Founder, Alpha Gym Fitness

Google Review
“Zimapeak transformed my business! They didn't just create a presentable website but crafted a highly functional one that they maintain regularly to ensure it's always operational. Their expertise in ad campaigns and web development has been invaluable. It's such a relief to find a team passionate about their work, giving me confidence that my business's assets are well looked after. Communication is top-notch, with extremely responsive support for any questions I have. Put your project in Matt's hands, and with his dedication and skillful execution, you can watch your business reach new heights. Highly recommend!”

Donald Alexander

Founder & CEO, ONJ Solutions

Google Review

Showing 4 of 12+ client stories

Ready to hand off your social media?

Get a free social media quote. Tell us about your accounts and goals, and we'll reply within one business day with a content plan and price.